Privacy Policy

JIGADORES processes only information reasonably necessary to provide, secure and operate the website and its community functionality.

This may include authentication data, Twitch-related identifiers, Jigadores Points activity, Shop or Giveaway participation and technical security information.

JIGADORES does not sell users' personal data.

Information may be processed for the following purposes:

• Twitch authentication;
• Account and session management;
• Operation of Jigadores Points;
• Awarding eligible stream/community rewards;
• Shop redemption management;
• Giveaway participation and administration;
• Minigame operation;
• Promo-code management;
• Fraud and abuse prevention;
• Website security;
• Error diagnosis and maintenance;
• Customer/community support;
• Physical prize fulfilment where applicable;
• Compliance with applicable legal obligations;
• Operation of affiliate and promotional functionality where applicable;
• Optional analytics or marketing functionality where valid consent has been provided.

Where GDPR or equivalent requirements apply, JIGADORES may rely on one or more appropriate legal bases depending on the processing activity, including:

• Performance of a service requested by the user;
• Legitimate interests in operating, protecting and improving the website;
• User consent where required;
• Compliance with applicable legal obligations.

Where processing relies on consent, the user may withdraw that consent where applicable.

JIGADORES may share or make data accessible to service providers only where reasonably necessary to operate the website.

Relevant categories may include:

• Twitch, for authentication and Twitch integrations;
• Hosting and server infrastructure providers;
• Database/infrastructure providers;
• CDN and security providers;
• Email or communications providers where such services are enabled;
• Delivery providers where required to send a physical reward;
• Professional advisers or authorities where disclosure is legally required.

When a user voluntarily follows an external affiliate or promotional link, the destination website may independently process referral information, cookies or other identifiers under its own policies.

JIGADORES does not control the privacy practices of independent third-party casino operators.

Some infrastructure or third-party providers may process data outside the user's country or outside the European Economic Area.

Where GDPR applies, JIGADORES will rely on appropriate safeguards or recognized transfer mechanisms where required.

Users should also review the policies of independent external platforms they choose to access.

JIGADORES retains personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

• Maintaining an active account;
• Preserving JP transaction integrity;
• Processing rewards or giveaways;
• Security and fraud prevention;
• Resolving disputes;
• Complying with legal obligations.

Different categories of data may have different retention periods.

Security logs and technical records may be retained for a reasonable period where necessary for security, troubleshooting or abuse prevention.

Information relating to completed reward fulfilment may be retained where necessary for legal, accounting or dispute-resolution purposes.

When information is no longer necessary, it should be deleted or anonymized where reasonably possible and legally appropriate.

Where applicable under data-protection law, users may have rights including:

• Access;
• Rectification;
• Erasure;
• Restriction of processing;
• Objection;
• Data portability;
• Withdrawal of consent.

Requests may be sent to:

[email protected]

Certain information may need to be retained despite a deletion request where required for security, fraud prevention, legal compliance or establishment/exercise/defence of legal claims.

Users may request deletion of personal data associated with their JIGADORES account by contacting:

[email protected]

Before fulfilling a request, JIGADORES may need to verify the identity of the requester.

Deletion of the JIGADORES account does not delete the user's Twitch account.

Some transaction, security or legal records may be retained where required or justified under applicable law.

JIGADORES uses reasonable technical and organizational measures designed to protect personal data.

Measures may include:

• Secure HTTPS connections;
• Secure authentication;
• HttpOnly/Secure cookies where applicable;
• Server-side access control;
• Input validation;
• Access restrictions;
• Security logging;
• Abuse detection;
• Infrastructure protections.

No system connected to the internet can be guaranteed to be completely secure.

Users should also protect their Twitch account and connected devices.

The website uses cookies and similar browser-storage technologies as described in the Cookies Policy.

Essential technologies may be used without optional consent where legally permitted because they are required to operate the requested service.

Optional Analytics, Preferences and Marketing/Affiliate categories remain disabled until the applicable consent has been provided.

Users can review or modify optional consent through Cookie Settings.

The website integrates or links to independent third parties including Twitch and, where applicable, casino operators and promotional partners.

Those services process information under their own Terms and Privacy Policies.

JIGADORES is not responsible for the privacy practices of independent third-party websites.

JIGADORES is intended for adults aged 18 or older.

The website contains gambling-related promotional content and is not intended for minors.

If JIGADORES becomes aware that personal data belonging to a minor has been submitted in violation of the website's age restrictions, appropriate steps may be taken to restrict access and delete the information where legally appropriate.

Where GDPR applies, users may have the right to lodge a complaint with the competent data-protection supervisory authority in their country or jurisdiction.

Users are encouraged to contact JIGADORES first where they believe there is a privacy issue so that the matter can be reviewed.

JIGADORES may update this Privacy Policy to reflect changes in:

• Website functionality;
• Data-processing practices;
• Third-party services;
• Legal requirements;
• Security practices.

The "Last updated" date at the top of this page will identify the latest revision.

For questions or requests relating to privacy or personal data:

[email protected]